Greenville residents have a powerful tool for reporting neighborhood issues — and TRUNA encourages everyone to use it. Learn how City Compass helps streamline service requests, strengthen advocacy, and improve quality of life across our community.
City Compass: How Greenville Residents Can Strengthen Their Neighborhood Through Smarter Issue Reporting
Strong neighborhoods are built on awareness, communication, and quick action. In Greenville, North Carolina, one of the most effective ways residents can help keep their community safe, clean, and well‑maintained is by using City Compass — the city’s official tool for reporting non‑emergency issues and service requests.
For TRUNA, a neighborhood association focused on advocacy and community well‑being, City Compass isn’t just another app. It’s a practical way for residents to make sure concerns are documented, tracked, and addressed by the right city departments.
What Is City Compass?
City Compass is Greenville’s centralized platform for reporting everyday issues such as:
• Potholes
• Streetlight outages
• Trash or recycling problems
• Code enforcement concerns
• Park or sidewalk maintenance
• General public works needs
Residents can submit a request in minutes, attach photos, and mark the exact location. Once submitted, the request is routed directly to the appropriate city team.
Official Links:
• Website: (greenvillenc.gov in Bing)
• iOS App: (apps.apple.com in Bing)
• Android App: (play.google.com in Bing)
Why City Compass Matters for TRUNA Residents
1. It ensures issues are officially logged
Telling a neighbor or posting on social media doesn’t create a service ticket — but City Compass does. When TRUNA residents report through the app, the city receives a documented request that can be tracked and followed up on.
2. It strengthens TRUNA’s advocacy
When multiple residents report the same issue, it creates a clear record of need. This helps TRUNA advocate more effectively for improvements, repairs, and long‑term planning.
3. It speeds up response times
City departments rely on accurate reporting. Using City Compass helps them prioritize work, allocate resources, and respond more efficiently.
4. It builds a cleaner, safer neighborhood
Small issues become big problems when they go unreported. Consistent use of City Compass helps maintain the quality of life TRUNA residents value.
How TRUNA Supports the Process
TRUNA doesn’t manage the City Compass platform — but it plays an important role in encouraging residents to use it. By spreading awareness, helping neighbors understand how the app works, and monitoring trends in reported issues, TRUNA strengthens the connection between residents and the city services that support them.
This partnership between engaged residents and responsive city departments is what keeps neighborhoods thriving.
A Stronger Community Starts With a Simple Report
City Compass gives every Greenville resident a direct line to the city services that keep our neighborhoods running smoothly. When TRUNA residents use the app consistently, they help create a safer, cleaner, and more responsive community for everyone.
